Hughes

@Hughes

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Registered: 24 Nov 2025

Last Seen: Mar 25, 2026

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Commented on PERSCOM Synchronisation issue

Hi,Thanks for the clarification.We checked the Forumify sync logs, and the sync is in fact running and completing successfully. However, the issue appears to be deeper than the scheduler itself.From the logs, we can see that the sync completes, but during the AwardRecord stage we receive repeated messages such as:AwardRecord: Skipping item with perscom id XX: No award found for award record.This suggests that Forumify is retrieving award records from PERSCOM, but is unable to resolve them against...

Mar 20, 2026
Created a topic PERSCOM Synchronisation issue in Technical Support

Hi everyone,I’m currently running into an issue with the Perscom integration via the Forumify plugin, specifically regarding the automatic synchronization.According to the documentation, there should be a daily automatic sync, but this does not appear to be functioning correctly on our end.Issues observed:Profile images are not syncing – recently updated personal profile pictures are not reflected on the forumAward images remain outdated – even though these were updated quite some time agoAny guidance...

Mar 18, 2026