Login page throwing server error 500

By Aaron J. Hughes , 30 Apr 2025 at 4:06 PM
  • Aaron J. Hughes @Aaron_J_Hughes
    30 Apr 2025 at 4:06 PM

    Hi,

    When loading up the home page, the website loads just fine. However, when trying to login, the page throws an server error 500.

    Here is the site: http://144.76.100.149:8000/

    Here is an image:


  • jannes @jannes
    30 Apr 2025 at 4:12 PM

    Hi Aaron,

    Do you have any plugins installed that could cause this issue?


  • Aaron J. Hughes @Aaron_J_Hughes
    30 Apr 2025 at 4:13 PM

    Only plugins are the following:

    Listing Plugins

    2025-04-30 17:39:10 ===============

    2025-04-30 17:39:10

    2025-04-30 17:39:10 ---- ---------------- ------------------------- --------

    2025-04-30 17:39:10 id name author active

    2025-04-30 17:39:10 ---- ---------------- ------------------------- --------

    2025-04-30 17:39:10 1 Forumify Theme forumify

    2025-04-30 17:39:10 2 Social Login deschutesdesigngroupllc 1

    2025-04-30 17:39:10 3 PERSCOM.io forumify 1

    2025-04-30 17:39:10 ---- ---------------- ------------------------- --------


  • jannes @jannes
    30 Apr 2025 at 4:19 PM

    Seeing how you have the social login plugin installed, and your error appears to be on the login page, I suspect that one to be the culprit.

    If you can not reach your admin panel because you are locked out, you can run the following query:

    UPDATE plugin
    SET active=0
    WHERE package LIKE "%deschutesdesigngroupllc%";
    

    Then you will have to clear cache:

    (make sure you run these commands as nginx, "su nginx")
    
    $ php bin/console cache:clear
    
    $ php bin/console forumify:plugin:refresh
    

    If this makes your login work again, I recommend reaching out to Deschutes Design Group or creating an issue on their GitHub.


  • Aaron J. Hughes @Aaron_J_Hughes
    30 Apr 2025 at 4:39 PM

    Done that,

    Now it is throwing an Oops! An Error Occurred

    The server returned a "500 Internal Server Error".

    Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.


  • jannes @jannes
    30 Apr 2025 at 4:45 PM

    Oh hmm, so we've gone from breaking forumify, to now breaking Symfony.. That's no bueno 😅

    Was there anything worth noting in the logs of cache:clear or forumify:plugin:refresh?

    You can enable development mode to get errors to show: assuming you're running through docker-compose, set the APP_ENV variable to "dev" and APP_DEBUG to "1", then restart docker compose. Just revert this again later since you don't want your website to run in dev mode all the time.


  • Aaron J. Hughes @Aaron_J_Hughes
    30 Apr 2025 at 5:24 PM

    I just did a fresh install instead, there was nothing of worth on the site to do all this effort for 😅